When our customers need urgent help, we maintain connection to the computers of our customers and implement the necessary operation and adjustments under your supervision as if we are sitting in front of the computer. We use the worldwide renown and actively used Team Viewer database for this operation. With this system, we find solutions to your problems without encountering any security risk and render you the chance of working without interruption.

With TeamViewer remote control database, we connect to your system with the ID number which you give us by using “Remote Support” program. Since this connection can only be made when your computer is on and because the ID number changes at each entry, we can make this connection only when you want it. Thus, we solve your problems without encountering any security risk. 

There are some small steps for you to take in order to receive support from us through remote connection.

• You have to download the Team Wiever program to your computer which will enable us to maintain connection to your computer.
• You have to give us the ID which is generated by Team Viewer via chat, phone or E-Mail.